SOC (Security Operating Centre)

Our SOC operating model provides your company with unmatched support in managing security. We established a comprehensive four-part framework that addresses every facet of security management and guides your SOC programme in the proper path. 

The SOC operating model comprises Incident Response, Engineering, Threat Monitoring, and Analytics. Each of them collaborates closely with the others to guarantee the proper operation of the continuous security maintenance procedure. 

HOW WE DO IT Work Flow


This team is responsible for the timely detection and confirmation of security threats as well as their rapid resolution. They ensure that the threat is contained and that the circumstances are investigated appropriately while a solution is implemented.


This team focuses on optimising the monitoring and detecting capabilities so that incidents can be identified more accurately. They also focus on building new detection capabilities and deploying capabilities to automate and orchestrate SOC processes.


This team focuses on enhancing the firm’s capacity to detect new threats. They identify advanced threats that could evade security control, create prototypes to detect malicious entities, identify new techniques for incident detection and conduct ongoing tests of SOC detection and remediation capabilities.


This team focuses on operating the security analytics platform, measuring SOC performance, undertaking root cause analysis after security incidents occur and identifying gaps throughout the system that leave it vulnerable to threats.

NOC (Network Operations Centre)

By establishing standardised procedures for monitoring all events and incidents as well as the prompt reporting, recording, and resolution of any such event or incident, Skillmine helps to ensure that your Network Operations Centre (NOC) is managed effectively. Our objective is to develop procedures that ensure that ad hoc modifications to the IT environment cause the least amount of interruption possible, improving your operational stability. 

We regularly conduct service monitoring and surveillance procedures to ensure that all services and processes are operating as they should. We test first-level troubleshooting and resolution, service verification, end-user experience, and incidents for both internal and external units. Our proactive and reactive responses ensure that everything is functioning normally. We assist you in setting up a physical room with all the computer hardware and software required to handle security-related alerts to carry out NOC management more successfully. We also assist you in developing location- and customer-specific focus areas for NOC implementation services. 

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