Digital transformation brings digital technology to every aspect of an organization to improve the customer experience and reduce costs. DX is the shorthand for digital transformation.
Digital transformation is the integration of digital technology into all areas of a business, resulting in fundamental changes in how a business operates and the value they deliver to their customers.
In today’s fast-moving, always connected and always on society, companies are forced to seriously consider implementing a digital transformation strategy, if they haven’t already.
Digital transformation offers organizations an opportunity to engage modern buyers, and deliver on their expectations of a seamless customer experience regardless of channel or place.
That being said, digitally transforming your business can be quite a complex project.
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