Case Studies Consolidated and Migrated all IT Operations

Consolidated And Migrated All IT Operations Under A Single Premise For A Client Who Is A Leading Engineering Services Company And Specializes In Aero Engine And Aero Structure.

BUSINESS CHALLENGES
  • Client had multiple operations Offices handled at different locations making the operations cost very high.
  • The old hardware systems lagged the storage capacity.
  • Demand for a tool to prepare Monthly Reports which include Design, Matric, Report & Work Instructions.
  • An IT Team Activity Tracker for tracking adhoc, daily, weekly, monthly, quarterly, half yearly and yearly Team activities (Voice & Monitoring Teams).
  • A need for housekeeping of all Storage devices.
  • Backup Restoration test to be executed and implementation of Tape Backup Verification from Stakeholders required
  • OP Manager and Application Manager Configuration and Fine-tuning required.
  • Unavailability of Remote system management, Incident and Change Management

SKILLMINE SOLUTIONS
  • Consolidated and migrated all IT Operations under a single premise.
  • Upgraded hardware with better capacity planning with the apt suggestion of servers, Storage, switches and firewalls.
  • Made and implemented the report tool as required.
  • Finalizing of products and solutions to perform remote system management.
  • Built new single premise data center and migrated their data center, Implementing Incident & Change Mgmt. Processes.
  • Monitored Op Manager with the inclusion of Voice devices and Degaussing of old tapes.
  • Implemented Schneider NOC Monitoring & alerting (24×7) along with Mobile App feature.
  • Implemented HVAC and PUE configuration.
  • Reconciled SCCM Clients, AD, AV, SEPM and actual Inventory.

RESULT
  • 60% Operation cost minimized.
  • Cooling cost went down.
  • Existing features are better utilized and discouraged the procurement of extra tools. Improved availability and efficiency.
  • Administrative & Coordinative assistance to technical towers for Patching, Critical Change migration, Vendor Coordination etc.
  • Improved quality & reliability of Service Desk.
  • Improved overall operational efficiency and SLA achievement

Subscribe to our Newsletter

اشترك في نشرتنا الإخبارية

سكيلمين المملكة العربيه السعودية

Copyright © 2020 Skillmine Saudi Arabia for Communication and Information Technology. All Rights Reserved

حقوق النشر © 2020 شركة سكيلمين العربية السعودية للاتصالات وتقنية المعلومات جميع الحقوق محفوظة